Vision
At Heirloom Portraits we have one aim: to take great pictures!
Heirloom Portraits Inc. maintains a leadership position in the industry by providing the best-in-class customer service, management systems and product value. Whether the focus is family, school, childcare, friends or sports, Heirloom produces the finest quality photos at the most reasonable prices.
In our ongoing mission to satisfy our customers, our company operates with the highest ethics and integrity. And because the “now” becomes the “future” all too soon, we are continually improving and evolving our business approach to meet our clients’ up-to-the-minute needs and expectations.
At Heirloom, we ensure that our employees follow our quality standards and procedures in creating and delivering your cherished portraits. We consider all members of our staff to be part of the team, and we encourage them to work in the spirit of dedication and cooperation throughout every step of the process. And we share the conviction that the customers’ wishes always come first. Together, we are committed to doing the right thing, the right way… every time.
To this end, we follow a strict “Customers’ Rights” Policy:
Each and every customer has the right to:
- the highest quaility product, exactly as ordered
- prompt attention to all inquiries
- genuine courtesy and respect
- on time delivery
At Heirloom, we see portraits and yearbooks as investments that increase in value as the years go by. In every community that we serve, we strive to enrich people’s lives by preserving the delightful smiles of friends and loved ones.
