Heirloom Portraits Inc

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Treasured Memories for Tomorrow

Yearbook FAQ

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Cover Setup
May we design our own yearbook cover?

Custom covers for spring yearbooks MUST be submitted before February 7 on all books shipping before June 30. For fall delivery books (delivered by December 31), cover files must be submitted before August 1. Customers meeting submission deadlines will receive a free proof. Shipping charges will apply.
Please see the Custom Cover Brochure/CD for cover setup instructions and templates. If design work needs to be done by the publisher, there is an additional charge. In order to do a custom cover, the Custom Cover Envelope provided in your kit must be completed and submitted with your design.

May we print on the back cover?

Only if you are creating a custom cover. Custom cover pricing includes printing on both the back and front covers of the yearbook.

Formatting Your Images for Your Yearbook
Should my images be in RGB or CMYK colour mode?

Only RGB images can be imported into the EZBook program. Grayscale images should be converted to RGB as well.

Which file format should we use to save our images?

EZBook accepts JPEG, TIFF, and PNG files only. JPEG files are recommended for candid photos because of the much smaller file size when compared with TIFF files. PNG files are recommended for clip art because PNG files can have a transparent background.

At what resolution should I have my images?

Every image should be 300 DPI at the actual size the image will appear in your book. Scanned pictures should also be scanned at 300 DPI at the actual size they will appear in your book. When ordering a photo CD from your photographer you should request a high resolution CD.

How do I know if my images are high resolution?

EZBook keeps track of the resolution of every image that has been placed on a page. When you click on an image within EZBook, the resolution is displayed at the bottom of the screen.

Can I open images in Photoshop and change the resolution to 300 DPI?

Your images will still be blurry even if you force them into a higher resolution. You cannot add quality back in to an image where no quality existed previously.

My image is only 72 DPI but it is very large (40 inches by 30 inches); will this image be okay?

Certain digital cameras take images at 72 DPI but make them extremely large to retain quality. An image that is 72 DPI at 40 inches by 30 inches has an actual size of 2880 pixels by 2160 pixels. This means that this image could be as large as 9.6 by 7.2 inches and still be 300 DPI since 2880/300 = 9.6 and 2160/300 = 7.2.

How should my images be named?

You can name your images in any way that you see fit. EZBook will automatically rename any images if it needs to. There is no reason for you to rename your images for EZBook.

May we import images from a digital camera?

Yes. You should have your camera set to between two and four megapixels so that images are the appropriate resolution.

May we include a two-page spread in our yearbook? How should we submit it? What size works best?

Yes, a two-page spread can be done directly through the EZBook program. A digital 11 x 17-inch photo at 300 DPI provides the best results. A 10 x 8 or 14 x 11-inch photo will also work, but will not be proportional to the page size and will leave a 1/2-inch margin on the top and bottom of each page. When creating your image, be sure to leave space in the centre for the gutter. To avoid empty space, make sure that you have ample space in the picture around the subject of your photograph that can be cropped out.

Artwork
Does EZBook include artwork for me to use in my yearbook?

Yes, EZBook includes a wide variety of backgrounds, borders, clip art, and autograph pages for use in EZBook. Use coordinated artwork from one of the artwork series or mix and match to suit your tastes. There are no usage limits on stock artwork in EZBook.

Can I import my own clip art into EZBook?

Yes, you can import any clip art so long as it is not copyright protected and meets our specifications: RGB colour profile, high resolution, and JPEG, TIFF, or PNG file format. PNG files are allowed to have a transparent background, so you will be able to see the background on the page around the clip art. This makes them ideal for use as clip art. Custom clip art should be imported into the Clip Art tab and you can either make your own tab or use the standard Default tab.

Can I place images to the edge of the page in a collage?

It is not recommended to place any images outside the solid black line on the screen as these images may be cut off when your book is printed. If you are aware that any images placed outside the solid black line may be cropped and you are okay with these images being potentially cropped, please note on the production form that you realize cropping may occur. Do not place any text outside the margin lines.

Yearbook Submission
What process do we follow to get our book printed?

Complete the export process as detailed in the manual. This will provide all of the necessary information to the publisher. If you have any questions or concerns about whether your yearbook was received properly, please contact your yearbook provider.

Do we get to see a proof of our yearbook before it's printed?

No. The PDF file you download and review will be used as the proof to check the final pages.

When will our yearbook ship?

The EZBook plan is fast. In as few as twenty-four business days after you send in your files and they pass pre-flight, your books will be shipped. Allow up to ten business days to receive your books.

ONLlNE ONLY Problems Getting Started
I started the EZBook application but I don't see my pages.

After you start EZBook, you will have to open your yearbook. To do this, go to the File menu and choose Open. You will then be prompted for a username and password. If you do not have one, please contact your yearbook advisor. If you are the yearbook advisor and have not yet activated your account, please follow the instructions in the manual on how to do this.

Flowing
The names on my portrait flows are not the way I want them. (Example: Harold instead of Harry, names all in upper case, etc.)

To fix this, you will have to go to the Portraits menu, choose Edit Database, and make the changes you wish to make. Any changes that you make under the Edit Database screen will automatically be reflected on the portrait flows. You will not need to reflow the portraits.

I have two classes that are flowing together. How do I get them to flow separately?

To get two classes to flow separately, you will have to go to the Portraits menu and choose Edit Database. In this box, you will have to change every student in one of the groups to be another value. For example, if there are two kindergarten classes that are flowing together, you might consider changing one class to "Kindergarten AM" and the other to "Kindergarten PM".

I want to flow my portraits but the icon is not highlighted.

First, make sure that you are not working on the cover. If you are not on the cover, the problem is that you do not have a database imported. If you import a database, you will then be able to flow portraits.

Working With Images
How do I delete candid photos from the yearbook?

To delete a candid from the book entirely, go to the tab on the left-hand side that contains the candid. Right-click on the candid and choose Delete.

How do I import multiple images at once?

When selecting images, there are a few keyboard shortcuts to know that will allow you to import multiple images. First, by holding down the CTRL key, you can click on individual images to select them one at a time. By clicking on one image, then holding down the SHIFT key, you will select all items in the range between that image and the next that you click on. Finally, by pressing CTRL+A, you will select every item in the folder that you have open.

I was given a picture that isn't in a format that EZBook supports (Microsoft Publisher file, Adobe PDF file, etc.). What do I do?

You should contact the person who gave you the image and request a JPEG, PNG or TIFF file. EZBook will not import any files other than those.

I need to select an item that's completely covered by another item (such as a portrait flow). What do I do?

You can use the tab key on your keyboard to move between all the items on a page. If you are unable to select an item, simply press the tab key on your keyboard until the item you wish to select appears.

Text
I'm trying to change the colour of my text and it won't stay changed to the colour I want.

Because of limitations in the printing process, you will not be able to select any colour other than black or white for text that is less than fourteen points in size. You may have white text as small as eight points in size. If you try to change the text colour when the size is too small, it will simply revert to black.

I have a document done in a word processing program (such as Microsoft Word); how do I get the text into EZBook?

While EZBook cannot directly import text, you can use the copy/paste function in order to bring text in. To do this, open the file in whatever word processing program it was created in, highlight the text and press CTRL+C to copy the text. Then go to EZBook and insert a text box. Edit the text box so that there is nothing there but a blinking cursor and press CTRL+V to paste. You may have to increase the size of the text box in order to properly display all of the text. Also, any formatting such as size changes or bold/italics will be discarded.

Printing
My printer stalls after X number of pages.

This is caused because your printer is set to spool the entire document before printing but then the printer does not have enough memory to handle the entire file. This can be solved by printing ranges. If your printer prints the first 56 pages of an 88 page book, just print 1-55 and then 56-88, or 1-44 and then 45-88. This will ensure that the printer does not run out of memory when printing.

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